Shipping policy

Here at The Silk Collection, we understand the importance of quick, hassle-free delivery and our goal is to get you your orders as quickly as possible. We're here to support you every step of the way when you make a purchase with us so please get in touch with us if you have questions or need assistance by emailing: info@thesilkcollection.co.uk.

US Shipping

All duties, tariffs and import taxes are included. There is nothing extra to pay on delivery.

Express shipping: 7 working days via Royal Mail Express, fully tracked – $40

All orders are shipped from our UK warehouse.

All orders placed before 2pm (GMT) Monday - Friday are dispatched the same day. Any orders placed after this time will be dispatched the following working day.

We do not ship orders on Saturdays and Sundays, so all orders placed on Friday after 2pm (GMT) will be shipped the following Monday morning.

For any requests or concerns about shipping times, please contact us before placing your order at info@thesilkcollection.co.uk. 

What do I do if my order hasn't arrived within the expected timeframe above?

We process orders within 1-2 business days and once your order is shipped you will receive a separate email confirming the shipment and tracking details you need to track the delivery of your order.

If you have any questions or concerns regarding the tracking details provided, please email us at info@thesilkcollection.co.uk.